Really bad service! Waited in the queue for half an hour, tables were free and we had to seat ourselves. They're short of staff. They got half the order, all the deserts weren't available and no ice.
Most inconsistent service in London. Always end up leaving frustrated and annoyed but come back because I'm an optimist.
Avoid the eggs benedict florentine or royale, eggs not poached in water but in those poached egg moulds and then also underdone, hollandaise sauce from a jar, sits a bit heavy on your stomach.
Usually PV has awful service, however this one is worth to review: cutlery and crockery were filthy, the cakes tasted defrosted and the staff looks special needs. Ding ding ding.
White hot chocolate from the winter menu tastes like whole milk with chocolate powder sprinkled on top..
belgian waffle is too sweety and coffee is cold. waiters are italian. (that's cute =))